Sales Support Agent

Full Time
Vacancy Information

Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people orientated, ambitious company. Want to start this new adventure in your personal and professional life? Take a look at this position!

Your role

  • Optimally oversee the handling of food delivery requests, amplifying customer contentment and revenue by promoting additional sales and complementary items.
  • Tackle and resolve customer issues, grievances, and questions connected to orders, deliveries, and payments.Work in conjunction with distribution centers and drivers to ensure swift delivery and efficiently manage handovers to pertinent departments.
  • Interact with clients via outbound phone calls, endorsing merchandise, customizing suggestions, and fostering customer loyalty.
  • Gather and put to use customer input to enhance the comprehensive customer experience and the quality of service.

Requirements

  • Dutch or Flemish (C2) + English (C1)
  • Strong communication skills (oral and written)
  • Good listener
  • Contact center experience is an asset
  • PC skills
  • Willingness to learn

Social-communicative competences:

  • Customer orientation
  • Persuasiveness
  • Communication
  • Team work

Intellectual competences:

  • Problem solving

Emotional competences:

  • Self-confidence
  • Positive thinking
  • Empathy

Task-oriented competences:

  • Result orientation
  • Sales ability
  • Flexibility
  • Our offer
  • Paid training
  • Fun, people-oriented call center
  • Market-based basic salary
  • Growth opportunities
  • Relocation Package

Location

Sofia (Bulgaria) The possibility of hybrid work after training

Check out our other job positions in Bulgaria:

 

Recruit4Work SL

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