Customer Advisor

Full Time
Vacancy Information

Are you a strong passionate about people? Would you like to work with an international team, based in beautiful Casablanca? Are you focused on customer experience and delivering qualitative services? This is your chance!

Want to take the next step and start this new adventure? Take a look at this job position!

Your role

You conduct business telephone calls with companies in the Netherlands, to invite them to participate (without any obligation to buy) with purchasing collectives.

Tasks

  • Make calls, contact debtors to inform them of the amount outstanding and work out a payment plan.
  • Answering emails from debtors with questions about payment plans and unpaid invoices.
  • Receive calls, answer debtors’ calls and provide them with the information required for their files.

Profile

  • Fluent in Flemish
  • Working proficiency in English
  • Good call management (structure, efficiency, assertiveness)
  • Empathy
  • Soft skills
  • Attendance
  • Good general appearance
  • Previous experience in collections
  • Respectful and positive towards customers;
  • Solution-oriented thinking;

Our offer

  • Paid training
  • Unique, atmospheric, people-oriented call centre, with a good dose of fun
  • Market-based basic salary with bonus opportunities
  • Employee benefits such as private insurance
  • Growth opportunities

Location

Casablanca, Morocco

Recruit4Work SL

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