Customer Support Advisor for Furniture Retail Company

Full Time
Vacancy Information

We’re seeking a dedicated professional for a remote Customer Support role for a Furniture Retail Company, with the flexibility to work from  Portugal. Join our dynamic team and play a crucial role in ensuring customer satisfaction and resolving inquiries from the comfort of your own home. Contribute to our success while enjoying the flexibility of a remote work arrangement. Elevate your career in this exciting opportunity!

About the job

As a Customer Support Advisor, your mission will be to assist our customers with any issue during and after their order.

Responsibilities

  • Assist customers through inbound calls enthusiastically and professionally.
  • Support customers by providing information about products and trying to close the sale over the phone.
  • Support customers on resolution of delivery topics (e.g., where are the deliveries at; deliveries that went wrong, is there any stock available, etc).

Your Profile

  • High proficiency level in Norwegian
  • Fluency in English
  • Strong client service and call-handling skills
  • Capable of expressing oneself confidently, both verbally and in writing
  • Possesses a thorough understanding of the client’s products
  • Previous experience in a Contact Centre, Customer Service, or sales is welcome

What do we offer?

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package – shared accommodation and flight reimbursement
  • Opportunities for career progression and possibilities for an international career through the International Mobility Program

Additional Benefits

  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.

Location

Work from home, Portugal

More job offer:

Recruit4Work SL

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