Customer Experience Specialist

Full Time
Vacancy Information

Are you a problem solver with a passion for creating exceptional customer journeys? Do you thrive on turning challenges into opportunities and leaving lasting positive impressions? If so, we invite you to embark on a rewarding career as a Customer Experience Specialist with us!

We have an offer in which you will be working for a global leader in the travel industry. The best part about this is that this is possible in Budapest. You can experience living abroad, learn more about the rich culture and history of the city, see the underground caves, visit the beautiful parliament building, and try Budapest cuisine. Sounds like an opportunity for you? Check out this Customer Experience Specialist position.

Main tasks and responsibilities

  • To deliver excellent customer service and manage the needs of our customers through our communication channels (phone and email)
  • Understand and deliver business strategies and improve customer services through the execution of self-service
  • Accountable for meeting individual and team goals (KPIs)
  • Continuously identify work process improvements and communicate to Team Leaders and (or) Managers.

Work experience and knowledge

  • Fluency in both English and French (written and spoken)
  • Exceptional communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to work in a fast-paced environment
  • Willing to relocate to Budapest
  • Flexibility to work in rotating shifts AM/PM, weekends and public holidays

Benefits

  • Fixed-term contract (40 hours per week)
  • 5-day work week
  • Competitive salary
  • 4 weeks of paid training
  • Exposure to the travel industry

In addition

  • Annual bonus system
  • Annual salary increment
  • Medical Insurance (after working 3 months)
  • Relocation package
  • Career growth opportunities
  • Be part of a diverse, multinational environment
  • Discounted hotel accommodation

Location

Budapest, Hungary

Recruit4Work SL

Featured jobs

Get the latest news, updates and tips

Nederlandstalige Online Casino Medewerker in Zonnig Madrid
Full Time

Ben je geslaagd 🎓 en heb je zin in een geweldige uitdaging? Of neem je misschien een tussenjaar 🌍? Dan is deze uitdaging echt iets voor jou! 🚀

casino
Klantenservice medewerker (geen verkoop) Volledig remote b2b
Full Time, Part Time

Ben jij een enthousiaste telefoontijger 🐯 die vloeiend Nederlands én Spaans (minimaal C2) spreekt? Wil jij werken vanuit het zonnige Spanje ☀️ en je eigen werktijden bepalen?

B2B Lead Generation
International Recruiter Position at Recruit4Work – Calafell Office
Full Time

Are you passionate about connecting talented individuals with exciting career opportunities? Do you thrive in a dynamic work environment where teamwork and independence are valued equally? If so, we have the perfect opportunity for you!

HR/Recruitment
Eventregisseur (Partymanager)
Full Time

Als Eventregisseur ben jij degene die graag de leiding neemt tijdens de operationele uitvoering van evenementen en het voorbereiden en begeleiden van sportieve en (re)creatieve programma’s. Solliciteer nu!

Hospitality
French Customer Service Agent in Portugal (Remote)
Full Time

Ready to ignite your passion for customer service remotely? Apply now and let's begin this exciting journey together! 🚀

Callcenter Customer Advisor Customer Service
Content Moderator Lisbon
Full Time

Hallo! Lust darauf, Teil einer lebendigen Online-Community zu sein und einen echten Unterschied zu machen? Wir suchen Content-Moderatoren für unser Team in Portugal! 🌟

Content Moderator
Multilingual Customer Advisor (German, French, Spanish or Italian)
Full Time

Sunshine & Smiles: Lisbon isn't just a city - it's a way of life! With its sunny weather, stunning views, and laid-back vibe, you'll never want to leave.

Customer Advisor Media en Entertainment support