IT Customer Support Specialist (Remote)

Full Time
Vacancy Information

🌟 Exciting Opportunity in Portugal for Dutch-Speaking IT Customer Support 🌟

Are you ready to embark on a journey towards shaping a sustainable future while working in a dynamic and multicultural environment? Look no further! We are seeking talented individuals fluent in Dutch to join our team in Portugal and be a part of our mission to innovate and build trust in society.

Role: IT Customer Support (Dutch Speaker)
Location: Remote, must be based in Portugal

Your Mission:

As an integral part of our team, you’ll serve as the first point of contact for users, providing support for routine and non-routine incidents, problems, and requests related to IT. Your expertise will ensure timely resolution of issues while maintaining a high level of customer satisfaction.

Responsibilities:

  • Address standard technical queries related to specific products with a focus on operating systems, basic networking, and PCs.
  • Take ownership of customer issues, asking relevant questions to understand and resolve problems efficiently.
  • Collaborate with team members and escalate issues when necessary to meet service-level agreements.
  • Actively contribute to a positive team environment and pursue personal development opportunities.

Required Skills:

  • Fluent in Dutch (both spoken and written)
  • Working proficiency in English
  • Exceptional communication skills to effectively interact with customers and colleagues

What We Offer:

  • Permanent employment with comprehensive benefits including life and private health insurance
  • Full-time schedules with a focus on work-life balance
  • 25 annual leave days, including your birthday, to recharge and rejuvenate
  • Remote working options to provide flexibility
  • An IKEA voucher to help you create your ideal home office setup
  • Exciting discounts with our partners
  • A vibrant work culture with colleagues from over 60 countries
  • Convenient central locations well-served by public transportation and bicycle access

If you’re passionate about technology, sustainability, and making a positive impact, we want to hear from you! Join us in Portugal and be a part of our journey towards a brighter future.

Apply now and let’s shape the world together! πŸš€πŸŒ

Recruit4Work SL

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