Dutch or Flemish Customer Service Representative

Full Time
Vacancy Information

Have you always dreamed of living and working abroad? This is possible! Move to Barcelona and experience the way of living there. Experience and learn about the culture, visit the beautiful Cathedrals and museums and meet new people. This is possible while working in one of the biggest companies in communications where you can develop your own skills. Take a look at this position and make the dream a reality!

Your role

For a customer, based in the center of Barcelona, we are looking for Inbound Call Center Agents who speak either Flemish or Dutch with English. Previous customer contact experience is not required but is appreciated. Candidates must live in Barcelona or be willing to relocate in the short term.

The candidate will be handling the administrative and technical questions from Belgian telecom company customers.

Profile

  • Call centre experience is an added value, but not required;

  • Basic computer skills are necessary;

  • Able to follow procedures around sensitive data;

  • Flexibility and punctuality regarding working hours (shifts including evening and weekend services).

  • You are looking for a challenging long term position.

Our ideal candidate is

  • Communicative and empathetic;

  • Disciplined and accurate;

  • Respectful and positive towards customers;

  • Solution-oriented thinking;

  • Patient;

  • Reliable.

Our offer

  • Paid training

  • Free Spanish lessons (once a week)

  • Unique, atmospheric, people-oriented call centre, with a good dose of fun

  • Market-based basic salary with the possibility of a bonus

  • Employee benefits such as meal card, transport card and private insurance

  • 4 company outings per year

  • Free fruit and drinking water

  • Growth opportunities

Location

Barcelona, Spain

Recruit4Work SL

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