Customer Support Agent in Fés

Full Time
Vacancy Information

Embark on an exciting journey as a Customer Support Agent in Morocco! Immerse yourself in the rich tapestry of Moroccan culture while enjoying the perks of a dynamic career. From the bustling markets to the serene desert landscapes, Morocco offers an unparalleled experience. As you provide exceptional support to our global clientele, you’ll also have the chance to explore cuisines, learn a new language, and build lasting connections with colleagues from diverse backgrounds. Take the leap and make Morocco your professional playground. Apply today and let your career thrive in this vibrant setting!

Your role

  • As a Support agent, you are responsible for a good relationship between you and the customer.
  • With your voice and a nice offer, you put a smile on the face of the customer.
  • You love to help people solve their problems and provide a suitable solution to the customers.
  • Helping and advising the customer where necessary.

Profile

  • Good oral and written knowledge (B2 level) of the Dutch or Flemish language.
  • You learn quickly, you are good at multitasking and you can react quickly and adequately.
  • Proven skills in interpersonal communication.
  • Service-oriented trait; kindness should be second nature to you.
  • Has a pleasant telephone voice.
  • Loves competition, and preferably likes to win.
  • Basic computer skills.
  • Experience as a call agent is not a must, but it is an extra asset.

Benefits

  • An attractive fixed salary
  • Bonus after 3 months.
  • Possibility of advance payment on salary.
  • A permanent contract after your trial period.
  • Long term open contract (CDI)
  • Retirement pension contribution (CNSS)
  • Health care insurance (80% medical fees refund)
  • And more

Location

Fés,  Morocco

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