Customer Service

Full Time
Vacancy Information

As a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay.

Key Responsibilities

  • You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service.
  • Respond to customer enquiries by telephone and email regarding bookings, activities and general information about the Dutch market.
  • Provide advice and information on facilities and services. Respond effectively to customer
  • concerns and complaints, striving to find a quick and satisfactory solution. Work with other departments to resolve customer issues quickly.
  • Help customers book accommodation, meals and recreational activities. Ensuring the accuracy of booking details and billing information.

Your profile

  • High proficiency in Dutch (C2 level)
  • Experience in customer service.
  • Thoroughness, autonomy and good interpersonal skills.

We offer

  • Competitive salary + Bonuses.
  • The chance to join a prominent industry-leading company with a dynamic and highly motivated team.
  • Prospects for professional advancement and growth, bolstered by comprehensive training programs and avenues for internal promotion.
  • A collaborative and adaptable work environment that fosters creativity and innovation.

Location

Barcelona, Spain

Recruit4Work SL