Customer Support Specialist

Full Time
Vacancy Information

Join us as a Customer Support Specialist and make a significant impact on our customers’ satisfaction during their stay.

Main Responsibilities

  • Provide exceptional customer service by assisting guests, resolving issues, and answering inquiries promptly.
  • Address customer queries via phone and email related to bookings, activities, and the Dutch market.
  • Offer guidance on facilities and services, handle customer concerns effectively, and collaborate with other departments to ensure quick resolution.
  • Assist customers in making bookings for accommodations, meals, and recreational activities, ensuring accuracy in details and billing information.

Candidate Profile

  • Fluent in Dutch language (C2 level).
  • Previous experience in customer service is preferred.
  • Possess traits such as thoroughness, autonomy, and excellent interpersonal skills.

We Offer

  • Competitive salary plus bonuses.
  • Opportunity to join a prominent industry leader with a dynamic team.
  • Potential for career advancement through comprehensive training and internal promotion opportunities.
  • Collaborative and flexible work environment fostering creativity and innovation.

Location:

Barcelona, Spain

Recruit4Work SL