Inside Sales Agent

Full Time
Vacancy Information

Our customer is a European vacation resort chain, founded in 1967 in the Netherlands, renowned for its nature-centric holiday experiences. Nestled in idyllic natural settings, these resorts offer various accommodations, from lodges to cottages, and a wealth of indoor and outdoor activities for all ages. Aqua Sana Spa provides relaxation, and numerous dining options cater to diverse tastes.

About position

Join the team as an Inbound Sales Agent catering to the needs of our valued clients in the Dutch market.

Your pivotal role will revolve around crafting unforgettable experiences for our customers throughout their stay.

Your responsibilities include delivering top-notch customer service, showcasing our range of products and services, and actively participating in meeting sales targets and enhancing customer satisfaction levels. Join us and be a part of creating memorable moments for our clients.

Your tasks

  • Answering Inbound Calls: Handle inquiries and bookings from customers interested in our client’s offerings.
  • Providing Information: Offer detailed information about locations, accommodations, activities, and promotions.
  • Upselling and Cross-selling: Recommend upgrades and additional services to enhance customer experiences.
  • Processing Bookings: Ensure accurate collection of customer information and preferences.
  • Handling Customer Concerns: Address queries, complaints, and concerns professionally and promptly.
  • Following Up on Leads: Convert prospective customers into bookings through follow-up communication.
  • Maintaining Records: Keep detailed records of customer interactions and transactions.

Your profile

  • High proficiency of Dutch (C2 level)
  • Thoroughness, autonomy and good interpersonal skills.
  • You have at least 1 year’s successful initial sales experience.
  • You are known for your elocution, adaptability, stress resistance and you have good oral communication skills.
  • You have solid commercial skills and a positive attitude.
  • You are dynamic, a team player and have good self-control.
  • You love challenges.

Benefits

  • The chance to join a prominent industry-leading company with a dynamic and highly motivated team.
  • Prospects for professional advancement and growth, bolstered by comprehensive training programs and avenues for internal promotion.
  • A collaborative and adaptable work environment that fosters creativity and innovation.

Location

Barcelona (Spain)

Recruit4Work SL